The ICC will look into why Sri Lanka failed to fulfil post-match media duties after Saturday's Cricket World Cup loss to Australia.
Sri Lanka won the toss put Australia in to bat but Aaron Finch's explosive 153 fired his side to an imposing total of 334-7 at The Oval.
Mitchell Starc then took four wickets as Sri Lanka's initially strong start petered out into an 87-run loss that leaves them with a single victory from five matches.
An ICC spokesperson said the body will be "taking it up with them".
Sri Lanka is next in action against England at Headingley on Friday.
Sri Lanka's refusal comes days after team manager Ashantha de Mel slammed the ICC's treatment of his team , complaining of cramped bus, poor pitches at the venues where Sri Lanka has played and the absence of pool at the team hotel.
That was denied by the governing body, which said, “At the heart of our planning is the philosophy that all ten teams are treated equally to enable them to have the best possible preparation for the event.”
Sri Lanka's loss to Australia means it has to win each of its remaining four fixtures to give itself a chance of securing a semifinal berth.
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