Sourabh Verma, the World No. 46 Indian shuttler, has lashed out at national aircraft carrier Air India for having damaged his bag in transit during a flight from New Delhi to Copenhagen.
“Really disappointed with the service that @airindiain has provided in the last few weeks. I was travelling from Delhi to Copenhagen and on receiving my baggage I found it had been mishandled and broken. I immediately filed a complaint with the @airindiain airport staff,” Verma wrote on Twitter .
Verma claimed despite filing a complain with the airline, he hadn't got any reimbursement for the broken baggage. “I had also sent a mail stating the situation along with the complaint receipt and the pictures of the broken bag. But i have not received any response or reimbursement regarding my complaint even after 20 days of reporting the damage.”
He urged the airline to solve the issue at the earliest.
“Hence @airindiain I would like you to look into this matter as soon as possible because I am a Badminton athlete and I travel frequently for tournaments. I need you to solve this issue as my bag was mishandled by your staff. I am attaching the relevant pictures,” he wrote.
Earlier this month, Verma had clinched the USD 10,000 Slovenia International title.
Comments
SHARE