Sourabh Verma lashes out at Air India for damaging his luggage

The shuttler tweets his displeasure after his bag was "mishandled and broken" in transit.

Sourabh Verma, the World No. 46 Indian shuttler, has lashed out at national aircraft carrier Air India for having damaged his bag in transit during a flight from New Delhi to Copenhagen.

“Really disappointed with the service that @airindiain has provided in the last few weeks. I was travelling from Delhi to Copenhagen and on receiving my baggage I found it had been mishandled and broken. I immediately filed a complaint with the @airindiain airport staff,” Verma wrote on Twitter.

 

Verma claimed despite filing a complain with the airline, he hadn't got any reimbursement for the broken baggage. “I had also sent a mail stating the situation along with the complaint receipt and the pictures of the broken bag. But i have not received any response or reimbursement regarding my complaint even after 20 days of reporting the damage.”

 

He urged the airline to solve the issue at the earliest.

“Hence @airindiain I would like you to look into this matter as soon as possible because I am a Badminton athlete and I travel frequently for tournaments. I need you to solve this issue as my bag was mishandled by your staff. I am attaching the relevant pictures,” he wrote.

 

Earlier this month, Verma had clinched the USD 10,000 Slovenia International title.